Privacy Policy

At Visiting Aid, LLC. (the “Company”), we respect and protect the privacy of visitors to our website, and our patron who use any of our platform or tools and/or the services offered on or related to the Company Websites under a free account (together with the Company Websites, the “Service”). This Privacy Policy (“Policy”) explains how the Company and its direct affiliates collect, use and share visitors and patrons information, particularly personal information, as part of the Service. Any discussion of your use of the Service in this Policy is meant to include your visits and other interactions with the Company Websites, whether or not you are a user of the Company’s customer platform.

In this Policy, “personal information” means information or an information set that identifies or could be used by or on behalf of the Company to identify an individual. This may include, without limitation, information collected from you via transactions on the Service, account registration, log files, cookies, public forums, and customer comments and testimonials.

Personal information does not include “Usage Data” which we define as encoded or “de-identified” information or aggregated data we collect about a group or category of services, features or users that does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or tailor the Service.

When you engage in certain activities on the Service, such as but not limited to and to the extent applicable to you as an end-consumer, providing your phone number, inputting end-user preferences and profile information, communicating with caregivers, and signing up for special offers from third parties through the Service, certain information may be collected from you (collectively, “Transactional Data”). Transactional Data varies in nature but may include information from any social network you may have connected from and precise geolocation data of an individual or mobile device, including but not limited to GPS-based, WiFi-based, or cell-based location information, and any other identifier that permits direct identifying, locating or contacting of you, and certain financial account information, such as a bank account number or a credit card number, expiration date and authentication codes or related information, as needed.

When you register for the Service whether as an end-consumer or a Host and if you later update/correct such registration information, we may collect personal information such as your name, address, phone number and e-mail address, as well as, in the case of merchant customers, certain related information like your company name and website name (“Account Data”).

In addition to the purposes described above, we disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

The Company utilizes commercially reasonable precautions to protect the confidentiality and security of the personal information within the Service, by employing technological and administrative security safeguards, such as firewalls and carefully developed security procedures. These safeguards are used in an effort to keep your data secure, however, no internet, e-mail or other electronic transmission is ever fully secure or error free, so you should take care in deciding what information you send to us.

We may revise this Policy from time to time with only the notice as required by law, so please review it periodically. The most current version of the Policy will govern our use of your information and will always be located here. The revised version will be effective at the time it is posted. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Policy.

The Company may assign or transfer this Policy, and your user account and related information and data, including any personal information, to any person or entity that acquires all or substantially all of the business, stock or assets of, or is merged with the Company.